Terms and conditions
This page contains legal terms and conditions ruling the website . The navigation on the website implies acceptance of all arrangements contained in this document. All purchases made through the website are ruled by these general conditions and instructions for use contained on the website. All customers are asked for to read these general conditions.
The website is owned by Rethink Upcycle Industries, Gestão e Reaproveitamento de Resíduos, Lda. Headquartered in Avenida de Tibães, nº 1199, 4770-568 Vila Nova de Famalicão, VAT nr. PT 516 059 386.
RE-COFFEE® reserves the right to modify the contents of the website (prices and photos for example) at any time without previous notice and at its own discretion. Any change made will be in force on the date of its publication.
The terms and conditions rule relationships between RE-COFFEE® and the costumers with regard to purchases of products made through this website.
The customer can browse the website but to access the service sales is essential to have the necessary requirements to enter into legally binding contracts according to Portuguese and E.C. (European Community) Law. It has to be in possession of an e-mail address and a bank account or one of the following credit cards for payment: Visa, MasterCard, PayPal.
To make an order the customer is required to fill all the necessary data and accept the terms and conditions. By the time of finalizing the order, the customer can change all the data associated with his request at any time.
RE-COFFEE® reserves the right to accept an order. The decision is made at the discretion of RE-COFFEE®. If the order is not executed, RE-COFFEE® will notify the costumer immediately by email. The confirmation of the request is not a purchase contract, it only serves as evidence that the order was approved by RE-COFFEE®.
RE-COFFEE® ensures total customer satisfaction in products purchased in , if the customer is not satisfied with the purchase, has to send an e-mail to within 15 days of receipt of package.
The images on the website are the only mean of representation of products and as result RE-COFFEE® does not guarantee the exact match of the images to the products. For example the colors may look different on different computer screens. We will do everything that is in our capacity to match the official color, which are represented in this website, to your order, however, once the manufacturing of our consumer goods is a unique process and made with materials that may vary in color and state the final product can be ever so slightly different from the original.
All of the prices of the products are clearly indicated in the website and are understood as being inclusive only of VAT, tax rate in our country (Country of Origin - Portugal)
They do not include any additional taxes, duties or fees regulated by any applicable legislation, such as import regulations. If necessary, the Customer will therefore provide for customs clearance of imports and pay the duties and taxes (other than VAT), which may be due in the Country of importation.
ONLINE DISPUTE RESOLUTION
Disputes between consumers and traders may be solved by agreement through the official website for Online Dispute Resolution managed by the European Commission.